Cisco and PSA Singapore collaborate on AI-powered port operations
Cisco and PSA Singapore have announced a strategic collaboration to develop an AI-powered platform aimed at strengthening the operational resilience of Tuas Port, Singapore’s major automated container terminal.
The companies will work on a proof of concept for an observability and incident management platform designed to improve the monitoring of critical digital infrastructure and support faster responses to technical disruptions. The initiative forms part of Cisco’s Country Digital Acceleration programme, which supports digitalisation projects through partnerships with public and private sector organisations.
The proposed platform will initially be implemented at the Tuas Port Phase 2 Living Lab, where new technologies can be tested and refined in a real-world operational environment before any broader deployment.
Strengthening digital resilience at Tuas Port
The Cisco-powered platform is designed to bring together real-time performance information from PSA’s applications, infrastructure and networking systems into a centralised view. Using artificial intelligence, it will map relationships between different services and infrastructure components, helping technical teams identify affected systems, investigate the causes of incidents and receive recommendations for resolving problems.
The collaboration will also address cybersecurity through cloud-native security capabilities intended to protect critical infrastructure against unauthorised access and identify unusual network activity.
The companies are focusing particularly on reducing unplanned technology outages that could affect port operations. Critical systems, including Terminal Operating Systems (TOS), support the movement, storage and tracking of containers, making their availability important to operational continuity.
“Digital resilience is fundamental to the reliability and efficiency of global supply chains. At PSA, we continually explore new technologies to strengthen operational resilience and deliver service excellence,” said Nelson Quek, Regional CEO, Southeast Asia, PSA International.
Quek added that the collaboration reflects the companies’ commitment to innovation in port operations and to Singapore’s position as a global trading hub.
Bee Kheng Tay, President, ASEAN, Cisco, said the increasing complexity of critical infrastructure requires organisations to monitor and understand their technology systems in real time.
“As critical infrastructure becomes more complex, organisations need the ability to see, understand, and act across their entire technology stack in real time,” Tay said.
Initial testing at Tuas Port Phase 2
The first stage of implementation will take place at the Tuas Port Phase 2 Living Lab, which PSA uses to test, validate and refine technologies supporting the port’s ongoing development.
The collaboration builds on PSA’s existing digital transformation programme as Tuas Port continues its phased expansion towards full completion in the 2040s.
The announced project remains at the proof-of-concept stage. The companies have not disclosed a timetable for wider deployment, the investment value of the initiative or specific operational performance targets.
